Thank you for shopping with Arry Styles! We value each and every one of our customers and are committed to providing a positive shopping experience with high-quality products that meet your expectations. Our goal is to ensure that every piece we deliver reflects our commitment to quality, comfort, and style. As part of this dedication, we’ve created a clear policy regarding refunds, returns, and exchanges to address any questions you may have.
Our Approach to Returns and Refunds
At Arry Styles, we believe that when you choose an item, it should be exactly what you want. That’s why we strive to offer comprehensive product details, sizing guides, and high-quality images to help you make an informed choice before purchasing. Because of this, we do not provide refunds or returns once a purchase has been made. However, we do offer an option for exchanges in cases of sizing issues to ensure your satisfaction.
Size Exchanges Policy
We understand that finding the perfect fit can sometimes be tricky when shopping online. To accommodate this, we offer a one-time size exchange on eligible items within 10 days of receiving your order. If you find that your item doesn’t fit quite as expected, please contact us at support@arrystyles.com as soon as possible, and our customer support team will be glad to assist.
Important Notes for Exchanges:
- The item must be in its original, unused condition with all tags attached.
- We recommend trying on items over clothing to avoid any wear and tear.
- Customers are responsible for return shipping costs on exchanges, but we will cover the cost of shipping the new size to you.
Our team is committed to making the exchange process smooth and ensuring you receive the right size for your comfort.
Damaged or Incorrect Items
We take pride in the quality and accuracy of each order we ship. While we conduct thorough quality checks, we acknowledge that there may be rare cases where a product arrives damaged or an incorrect item is sent. If this happens, please reach out to us within 48 hours of receiving your order at support@arrystyles.com with your order number and details of the issue. Our team will assess the situation and work with you to resolve it as quickly as possible.
For damaged or incorrect items, please ensure the following:
- Contact us immediately and provide a photo of the product, clearly showing the issue.
- Keep the item in its original packaging, as this may be necessary for verification.
Our support team will evaluate your case, and we will arrange a replacement if needed to ensure your satisfaction.
Why We Don’t Offer Refunds or Returns
Our refund and return policy is designed to be fair and transparent while aligning with our commitment to quality and customer satisfaction. Since each product is carefully inspected and goes through a quality check before it’s shipped, we believe that our no-refund policy reflects our confidence in our products. Additionally, by offering a size exchange option, we strive to ensure you have the best experience with your purchase.
We understand that shopping online can sometimes be challenging, and we’re here to support you every step of the way with any questions or concerns. Please don’t hesitate to reach out to us for assistance, whether it’s understanding our sizing, placing an order, or navigating our exchange process.
Customer Support
Our team at Arry Styles is dedicated to providing helpful, responsive customer service. Should you have any questions or concerns regarding your purchase, our policies, or your shopping experience, please contact us at support@arrystyles.com. We’re here to ensure that your experience with Arry Styles is nothing short of exceptional.
Thank you for your understanding and trust in Arry Styles. Your satisfaction and loyalty are important to us, and we look forward to providing you with quality, stylish products for years to come.